Help Centre

1xbat FAQ — All Your Questions Answered

Whether you're new to 1xbat or a regular player, this FAQ covers every topic Pakistani players ask about — registration, PKR deposits, withdrawals, bonuses, Aviator, cricket betting and account security. Find your answer below or search for it.

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Account & Registration

Registration on 1xbat is completely free — there is no charge to create an account, no subscription, and no obligation to deposit immediately after signing up. The registration form takes under three minutes to complete. You'll need a valid Pakistani mobile number, an email address, your date of birth and a password. Your account is created instantly after you submit the form.

You need to provide your full name as it appears on your CNIC, a valid Pakistani mobile number (+92), your date of birth, an active email address and a password. All information must be accurate. When you make your first withdrawal, 1xbat will ask you to verify your identity — your registration details must match your CNIC at that stage, so make sure everything is correct from the start. Head to the Register page to get started.

No. 1xbat strictly enforces a one-account-per-person policy. Creating multiple accounts — whether to claim the welcome bonus more than once or for any other reason — is a direct breach of the Terms and Conditions. If multiple accounts are detected, all accounts are closed and any funds in them are forfeited. Register once, play fairly, and you'll have no issues.

Account verification (KYC) on 1xbat is triggered when you request your first withdrawal. You'll be asked to submit a clear photo or scan of your CNIC (both sides). The verification team reviews documents within a few hours during business hours. To avoid any delay when you're ready to withdraw, you can submit your CNIC proactively via Account Settings right after registering — before you even make your first deposit.

Log in to your account, click your profile icon in the top right, go to Account Settings and select the Security section. Enter your current password and then your new password twice to confirm. If you've forgotten your current password, use the "Forgot password?" link on the Login page — an OTP will be sent to your registered mobile number or email to let you reset it.

To close your 1xbat account permanently, contact support via live chat and request account closure. Before the account is closed, any remaining PKR balance will be refunded to your registered payment method. If you're closing your account because gambling is causing problems, 1xbat's Responsible Gaming tools — including self-exclusion — are the recommended route, as they include additional safeguards.

Yes. Contact 1xbat support via live chat with your account details and CNIC. The team will verify your identity before making any changes to your registered contact information. This process protects you from unauthorised changes to your account details. Updating your email can be done within Account Settings if your current email is still accessible — it will send a confirmation to both the old and new addresses.

You must be at least 18 years old to register on 1xbat. This is a non-negotiable requirement. Age is checked during registration and confirmed during identity verification. Any account found to belong to a player under 18 is immediately closed, deposits are returned, and the incident is logged. 1xbat does not offer its services to anyone under the legal adult age.
Deposits & Payments

1xbat accepts the following payment methods for Pakistani players: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer via IBFT, and Visa/Mastercard debit or credit cards. All transactions are processed in PKR — no currency conversion fees apply. Full details on each method are on the Deposit and Withdrawal page.

The minimum deposit on 1xbat is Rs 200 for most payment methods including Easypaisa and JazzCash. This low minimum makes 1xbat accessible for Pakistani players who want to start small. There is no maximum deposit limit stated on the platform — contact support if you need to make a large deposit and want confirmation in advance.

Deposits via Easypaisa, JazzCash, NayaPay and SadaPay are credited to your 1xbat PKR wallet almost instantly — usually within a minute of completing the payment. Bank transfer (IBFT) deposits can take between 1 and 3 hours depending on your bank's processing speed. Card deposits are typically instant. If a deposit hasn't appeared after 30 minutes, contact support with the transaction reference number from your payment app.

First, check your Easypaisa, JazzCash or banking app to confirm the transaction went through on your end and note the transaction ID. Then contact 1xbat support via live chat and share the transaction reference, the amount in PKR, the time of the transaction and the payment method used. The support team will trace the payment and credit it to your account — this is usually resolved within 30 minutes during business hours.

1xbat does not charge any platform-side fees on deposits. The full amount you deposit in PKR is credited to your account. Note that your payment provider (Easypaisa, JazzCash, your bank, etc.) may apply their own transaction charges depending on your account type — those are outside 1xbat's control. Check your wallet provider's fee schedule if you want to confirm before transacting.

Yes. You can deposit using any supported payment method — Easypaisa one time, IBFT the next, JazzCash after that. All funds land in the same PKR wallet. However, for withdrawals, 1xbat may require you to withdraw back to a method you've previously deposited with, especially for anti-fraud purposes. It's good practice to deposit via the method you intend to withdraw from to keep things straightforward.

Log in to your 1xbat account, go to the Deposit section, and select Easypaisa as your payment method. Enter the amount in PKR (minimum Rs 200) and click Proceed. You'll receive a prompt with the account number or mobile number to send the payment to. Complete the transfer from your Easypaisa app, then enter the transaction ID in the 1xbat deposit form and click Confirm. Your balance updates within a minute. Full step-by-step guidance is on the Deposit page.

Standard deposit limits depend on your account verification status and your chosen payment method. Fully verified accounts (CNIC submitted and approved) typically have higher deposit limits. If you want to deposit a large amount and are uncertain about limits, contact support before initiating the transfer — they'll confirm the applicable limit for your account and payment method so there are no surprises.
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Withdrawals

Log in to your 1xbat account, go to the Withdrawal section, choose your payment method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card), enter the amount in PKR and confirm. The funds will be sent to the mobile wallet or bank account associated with your registered details. Make sure your account is verified (CNIC submitted) before requesting a withdrawal — unverified accounts cannot process withdrawals.

The minimum withdrawal amount on 1xbat is Rs 500. This applies to all withdrawal methods including Easypaisa, JazzCash and bank transfer. There is no requirement to withdraw a large amount — if your balance is Rs 500 or more, you can request a withdrawal. Bonus balance that hasn't met wagering requirements cannot be withdrawn until those requirements are completed.

Withdrawals via Easypaisa and JazzCash are typically processed within 10 to 30 minutes for verified accounts. Bank transfer (IBFT) withdrawals can take 2 to 24 hours depending on your bank. Card withdrawals may take 1 to 3 business days. Processing times may be slightly longer during peak periods. If your withdrawal hasn't arrived within the stated time, contact support with your withdrawal reference number.

Common reasons for a declined withdrawal include: account not verified (CNIC not yet submitted), active bonus with incomplete wagering requirements, the withdrawal amount exceeding your available real money balance, or a mismatch between your registered details and the payment account details. Check each of these first. If none apply, contact support via live chat — they can see the specific reason and resolve it quickly.

In most cases, yes — withdrawals can be cancelled while they are in a pending state (before processing begins). Go to your account's Withdrawal History, find the pending transaction and look for a cancel option. If the withdrawal is already in processing, it cannot be reversed. If you need to cancel urgently and don't see the option, contact support immediately — they may be able to intercept it depending on the stage.

1xbat does not apply platform-side fees to standard withdrawals. As with deposits, your payment provider (JazzCash, Easypaisa, your bank) may apply their own processing charges on incoming transfers — this varies by provider and account type. For high-frequency withdrawals or amounts above certain thresholds, check your provider's terms. The amount you request from 1xbat is what gets sent — provider fees are deducted at the receiving end if applicable.

Bonus funds cannot be withdrawn directly until the associated wagering requirements have been met in full. Wagering requirements specify how many times the bonus amount must be turned over in eligible bets before it converts to withdrawable real money. The exact wagering requirement for each bonus is stated in the promotion's terms. Once met, the qualifying amount becomes real money and is immediately withdrawable.
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Bonuses & Promotions

New players who register on 1xbat and make their first PKR deposit qualify for a welcome bonus. The bonus is applied automatically on your first deposit — no code is needed unless stated in a specific current promotion. The exact percentage match and maximum bonus amount are published on the promotions page. Wagering requirements apply before bonus funds can be withdrawn.

For the welcome bonus, no action is required beyond registering and making your first deposit — it's credited automatically. For other promotions, check whether a promo code is required (enter it during the deposit process) or whether you need to opt in via the promotions page before depositing. Always read the full terms of each promotion before depositing, as wagering requirements and eligible games vary by offer.

Wagering requirements (also called rollover or playthrough) specify how many times you need to bet with bonus funds before they can be withdrawn. For example, a 20x wagering requirement on a Rs 1,000 bonus means you need to place a total of Rs 20,000 in eligible bets. Progress towards completing wagering is shown in your account under the Bonuses or Promotions section. Check which games contribute to wagering — slots usually contribute 100%, while some table games may contribute less.

First, check that you met the bonus eligibility criteria — minimum deposit amount, correct promotion period, and any opt-in requirement. If all criteria were met and the bonus still hasn't appeared within 30 minutes of your deposit being credited, contact 1xbat support via live chat. Provide your deposit reference, the amount deposited and the promotion name. The support team will review and apply the bonus manually if it was incorrectly missed.

Your real money balance and bonus balance are tracked separately. In most cases, you can withdraw your real money (non-bonus funds) at any time. However, doing so while an active bonus is attached to your account may result in the bonus being forfeited. Read the specific bonus terms to understand how withdrawals interact with your active promotion before requesting one.

Yes. 1xbat regularly offers reload bonuses, cashback promotions, free bets, and game-specific promotions for existing players — not just newcomers. Promotions are updated frequently, especially around major cricket events like PSL and Pakistan international fixtures. Check the promotions page regularly after logging in to see what's currently active. Opting in to receive 1xbat's promotional emails ensures you don't miss time-limited offers.

There's a promo code field in the 1xbat registration form — you can enter a code there if you have one before submitting. For existing players, promo codes can be entered in the Deposit section when making a deposit that qualifies for a specific coded promotion. If you're unsure where to enter a code for a particular offer, contact support and they'll guide you to the right field.

Yes. Most bonuses on 1xbat have an expiry period — typically between 7 and 30 days from the date the bonus is credited. If wagering requirements are not completed within the expiry period, the bonus and any winnings generated from it are forfeited. The expiry countdown for your active bonus is visible in the Bonuses section of your account. Plan your play accordingly to avoid losing a bonus to the timer.
Games & Betting

1xbat offers a comprehensive range for Pakistani players: cricket betting (PSL, internationals, domestic), football, kabaddi and other sports; live casino tables from Evolution and Ezugi; 500+ slots from Pragmatic Play, PG Soft and others; Aviator crash game from Spribe; fishing games; virtual sports; and esports betting covering CS2, Dota 2, PUBG Mobile and more.

Aviator is a crash-style game by Spribe. A multiplier starts at 1x and climbs as a plane ascends. You can place up to two bets per round. Your goal is to cash out before the plane flies away — your bet is multiplied by the value at which you cash out. If the plane flies away before you cash out, the bet is lost. The multiplier can go very high or crash very quickly — it's unpredictable by design. Visit the Aviator page for a full guide.

Yes. Pakistan Super League (PSL) betting is one of the most popular features on 1xbat for Pakistani players. Markets include match winner, top run scorer, top wicket taker, total runs, over/under lines and live in-play betting that updates in real time during matches. During PSL season, 1xbat also runs special promotions and enhanced odds on selected fixtures.

Games from third-party providers on 1xbat — including slots, live casino and crash games like Aviator — use certified Random Number Generators (RNGs) and are supplied by licensed studios. Providers like Evolution, Pragmatic Play, PG Soft and Spribe are regulated and audited by independent testing bodies. Live casino games use real dealers in real studios streamed in high definition, so results are entirely visible and transparent.

Fishing games are a popular arcade-style casino game category on 1xbat. Players aim and shoot at fish swimming across the screen — different fish carry different point values and cash prizes. You buy ammunition with your PKR balance, and the goal is to catch high-value fish for maximum returns. The games are easy to pick up and offer fast-paced entertainment between longer betting sessions. Visit the Fishing Games page to browse available titles.

Yes, fully. The 1xbat platform is completely responsive — every game, betting market, account function and payment option works from a mobile browser on Android or iOS. You don't need a separate app. Just open your mobile browser, go to 1xbat-play.com, log in and the full platform is at your fingertips. The mobile interface is optimised for touchscreens, so navigating between sports betting, slots, Aviator and the live casino on a phone is smooth.

Virtual sports on 1xbat are computer-generated simulations of sporting events — football matches, horse racing, cricket and more — that run continuously, 24/7, regardless of real-world schedules. Results are determined by a certified RNG. You bet on these simulated events the same way you would on a real match: pick a winner, a scoreline, or other markets, and collect if the simulation goes your way. They're a great option when there are no live real-world fixtures to bet on.

Minimum bet amounts vary by game and market. For sports betting, the minimum single bet is typically Rs 50. For Aviator, bets start from Rs 10 per round. Slot minimum bets vary by game but most Pragmatic Play and PG Soft titles allow stakes from Rs 10–20. Live casino table minimums depend on the specific table — some tables are designed for lower stakes, others for higher. Check the game lobby for current minimums on individual tables and games.

1xbat offers betting on major esports titles popular with Pakistani players including PUBG Mobile, CS2 (Counter-Strike 2), Dota 2, League of Legends, Valorant and mobile esports tournaments. Markets include match winner, map winner, total kills, handicap lines and outright tournament winners. Visit the Esports Betting page to see current fixtures and available markets.
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Account Security

1xbat uses SSL encryption across the entire platform — your login, account data, payment details and session activity are all encrypted in transit. Account passwords are stored using secure hashing — not in plain text. Players can additionally enable two-factor authentication (2FA) for a second layer of login protection. The platform undergoes regular security reviews. Your PKR balance and personal data are treated with the same security standards applied to international financial platforms.

Log in to your 1xbat account and go to Account Settings, then the Security section. Find the Two-Factor Authentication option and click Enable. You'll be prompted to verify your mobile number — an OTP will be sent. Enter the OTP to activate 2FA. Once enabled, every login will require both your password and an OTP sent to your registered phone. This prevents anyone with just your password from accessing your account.

Never. 1xbat support agents will never ask for your password — not in live chat, not via email, and not via SMS. If anyone claiming to be 1xbat requests your password or full CNIC number unprompted, it is an impersonation attempt. Do not share your password with anyone. Report the attempt to the real 1xbat support team via the live chat on the platform immediately.

Contact 1xbat support immediately via live chat and report suspected unauthorised access. Support will temporarily lock the account to prevent further activity while the situation is investigated. Then change your password as soon as you regain access and enable 2FA. Review your recent transaction history to check for any unauthorised withdrawals or bets. If funds were removed without your authorisation, document everything and provide it to the support team for investigation.

Use a strong, unique password (at least 8 characters, mixed case, numbers and symbols). Enable 2FA. Never use the same password on 1xbat as on other websites. Always log out from shared or public devices — never tick "Remember me" on a device that isn't exclusively yours. Don't share your login credentials with anyone. Keep your registered mobile number active — it's your recovery method for OTPs. Check your account activity regularly for anything unusual.

1xbat collects only the personal data necessary to operate your account — name, CNIC, contact details and payment information. This data is used solely for account management, identity verification and payment processing. It is not sold to third parties. Your data is stored securely and handled in accordance with the 1xbat Privacy Policy, which you can read in full on the policy page.

CNIC verification is part of 1xbat's Know Your Customer (KYC) process. It's required before your first withdrawal to confirm that you are who you say you are, that you meet the 18+ age requirement, and that the account is operating under your real identity. This protects you from fraud and protects the platform from money laundering. Submitting your CNIC also speeds up future withdrawals — a verified account processes withdrawals faster than an unverified one.
Responsible Gaming

Log in to your account, go to Account Settings and find the Responsible Gaming section. Select Deposit Limits and choose a daily, weekly or monthly limit in PKR. Your limit takes effect immediately once saved. Reducing a limit is instant — increasing a limit requires a waiting period as a safeguard. We recommend setting a limit before you make your first deposit. More detail on all tools is on the Responsible Gaming page.

Self-exclusion can be applied via Account Settings under Responsible Gaming, or by contacting support via live chat — the support team can apply it immediately on your behalf. Choose a duration from 30 days to permanent exclusion. Once applied, your account is locked for the full period and cannot be reversed before that period ends. Marketing communications are stopped immediately. Your PKR balance is preserved and can be withdrawn after the exclusion period concludes.

Yes. 1xbat offers a "Take a Break" feature that lets you pause your account for 24 hours, 48 hours or 7 days without committing to a longer self-exclusion. During the break period, you cannot log in, deposit or bet. Your account and balance are preserved. This is a useful middle ground for players who want a short cooling-off period without the permanence of a full exclusion. Find it in the Responsible Gaming section of Account Settings.

Key warning signs include: betting more than you planned, chasing losses across multiple sessions, borrowing money to fund gambling, hiding your gambling from family members, feeling anxious or irritable when not gambling, and gambling to escape stress or financial problems rather than for entertainment. If several of these apply to you, use the responsible gaming tools on your 1xbat account and read the full Responsible Gaming guide on our dedicated page.

No. From the moment a self-exclusion is applied, your account is removed from all marketing lists immediately. You will not receive bonus offers, promotional emails, SMS messages or any communications designed to bring you back to the platform during the exclusion period. The only communications you may receive are administrative — such as a security alert if unusual activity is detected on your dormant account.

1xbat enforces an 18+ age requirement at registration via date of birth collection and CNIC verification at the withdrawal stage. Any account found to belong to a person under 18 is immediately closed. For players sharing devices with family members who are minors, we recommend enabling browser parental controls and always logging out fully from shared devices. If you suspect a minor has accessed a gambling platform, contact support immediately.
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Pages That Answer Most Player Questions

Deposit & Withdrawal Guide

Full step-by-step instructions for every payment method — Easypaisa, JazzCash, NayaPay, IBFT and cards. Includes minimum amounts, processing times and troubleshooting tips.

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Registration & Account Setup

Everything about creating your free 1xbat account — what's required, how to verify, how to set limits from day one, and how to make your first deposit in PKR.

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Responsible Gaming Tools

Deposit limits, loss limits, session reminders, take-a-break and self-exclusion — all explained in detail. Every tool is active on your account right now.

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