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Player Wellbeing

1xbat Responsible Gaming — Play Smart, Stay in Control

Gambling should be enjoyable entertainment — nothing more, nothing less. 1xbat provides every Pakistani player with real tools to stay in control of their gaming. This page explains those tools, how to use them, and where to get help if you ever need it.

These tools are active on your account right now — no setup required
Need help right now? If gambling is causing you or someone close to you distress, don't wait. Use the self-exclusion tool in your 1xbat account immediately, or contact our 24/7 support team via live chat. This page also has step-by-step guidance on every tool available to you.
Our Commitment

Why Responsible Gaming Matters to 1xbat

At 1xbat, responsible gaming isn't a box we tick to satisfy a regulatory requirement — it's something we've built into the platform from day one because we genuinely believe that Pakistani players deserve to enjoy online gaming in a way that doesn't harm them or the people around them.

The reality is that the vast majority of people who play on 1xbat do so safely. They set a budget, they play within it, they enjoy the games for what they are — entertainment — and they walk away when they've had enough. But we also know that a small percentage of any player population can develop a problematic relationship with gambling. For those players, the difference between a platform that provides real help and one that doesn't can be significant.

That's why every tool described on this page is functional and accessible right now within your 1xbat account. You don't need to call anyone, fill out a lengthy form, or wait for approval. The controls are there for you to use whenever you feel you need them.

Gambling is Entertainment — Treat It That Way

This is the foundation of responsible gaming at 1xbat. When you place a bet on a cricket match or spin a slot, you're paying for the experience — the excitement, the engagement, the possibility of a win. But the house always has a statistical edge over time, and no betting system or strategy changes that mathematical reality.

Healthy gambling looks like this: you decide before a session how much money and time you're willing to spend, you treat that as your entertainment budget, you play within those limits, and you accept the result either way. A win is a bonus. A loss is the cost of the entertainment. When it stops feeling like entertainment and starts feeling like stress, pressure, or a financial lifeline — that's when the tools on this page become important.

1xbat is committed to making those tools as easy to use as possible. Setting a deposit limit on the platform takes under a minute. Requesting a self-exclusion takes one live chat message. We've designed these features to be accessible in the moments when you need them, not buried under layers of menus.

Quick Access — Your Control Tools
1
Deposit Limits
Cap your daily, weekly or monthly PKR deposits before you start playing. Takes effect immediately when reduced.
2
Session Time Limits
Set how long each gaming session runs before you get a reminder to take a break.
3
Reality Checks
Periodic pop-ups showing your session duration and net result. Hard to ignore, easy to act on.
4
Self-Exclusion
Lock your account for a period of your choice — from 30 days to permanent. Cannot be reversed during the exclusion period.
18+
The 1xbat platform is strictly for adults aged 18 and over. Age verification is enforced on all accounts.
1xbat
Tools Available to You

Six Responsible Gaming Tools on 1xbat

Each of these tools is active and accessible on your 1xbat account right now. They're designed to be used proactively — before a problem develops — not just as a last resort.

Deposit Limits

Set a maximum amount you can deposit over any daily, weekly or monthly period. Once the limit is reached, further deposits are blocked until the period resets. Lowering a limit takes effect immediately. Increasing a limit requires a cooling-off period — this is intentional, giving you time to reconsider.

Available Now
Session Time Limits

Define a maximum duration for each individual gaming session. When your set time is reached, 1xbat will notify you and prompt you to take a break. You choose the session length before you start playing — the reminder is there to keep you aware of how long you've been at it, even when you're absorbed in a game.

Available Now
Reality Checks

Periodic pop-up notifications appear during your session showing how long you've been playing and your net win or loss for the session. Reality checks are designed to break the flow state and give you a clear, factual picture of where things stand. You set the frequency — every 30 minutes, every hour, or custom intervals.

Available Now
Take a Break

A short-term cooling-off option — pause your account for 24 hours, 48 hours or 7 days. During this period, you cannot log in, make deposits, or place bets. Your account and balance are preserved. This is the right tool if you feel you need a short break without committing to a longer self-exclusion.

Available Now
Self-Exclusion

For players who feel they need a longer or indefinite break, self-exclusion locks your 1xbat account for a minimum of 30 days — or permanently if you choose. During self-exclusion you cannot access your account, deposit funds, or place any bets. The exclusion cannot be reversed before the period ends. Any pending balance at the time of exclusion can be withdrawn after the exclusion concludes.

Available Now
Loss Limits

Set a maximum amount you're willing to lose over a daily, weekly or monthly period. Once you hit your loss limit, further betting is suspended for the remainder of that period. Like deposit limits, loss limits take effect immediately when reduced and require a waiting period when increased — so the protection is always one step ahead.

Available Now
Step by Step

How to Set Up Your Responsible Gaming Controls

1
Log Into Your 1xbat Account
Go to 1xbat Login and sign in with your registered mobile number and password. All responsible gaming tools are accessible from within your logged-in account.
2
Open Account Settings
Click on your account icon or username in the top right corner of the platform. Navigate to "Account Settings" from the dropdown menu.
3
Select Responsible Gaming
Within Account Settings, find the "Responsible Gaming" or "Player Protection" section. All available tools are listed here with clear descriptions and input fields.
4
Set Your Limits or Exclusion
Enter the limit amount in PKR or select a time duration. Changes to limits that restrict your access take effect immediately upon saving. Confirm your selection when prompted.
Done — Your Controls Are Active
Your responsible gaming controls are now live on your account. You can review them at any time. If you need help at any stage, contact support via live chat and our team will assist you.
Alternatively

Contact Support to Set Controls

If you'd rather not navigate the account settings yourself — or if you want to apply self-exclusion immediately and don't want to risk second-guessing yourself through a menu — you can contact the 1xbat support team directly via live chat and they will apply any responsible gaming control on your behalf right away.

Simply open the live chat, tell the support agent which tool you want applied and any relevant parameters (e.g. "I want a daily deposit limit of Rs 2,000" or "please exclude my account for 90 days"), and it will be done within minutes. You'll receive confirmation on chat once the change is applied.

Live Chat Is Available 24/7: There's no wrong time to ask for help. Whether it's 2am during Ramadan or midday on a Sunday, our support team is available around the clock to apply any responsible gaming restriction on your 1xbat account immediately, no questions asked.

What Happens During Self-Exclusion

When you apply a self-exclusion to your 1xbat account, the following happens immediately:

  • Your account is locked — no login, no deposits, no bets.
  • Any scheduled or recurring deposits are cancelled.
  • You will not receive any promotional communications from 1xbat during the exclusion period.
  • Your account balance is preserved and can be withdrawn after the exclusion period ends.
  • The exclusion cannot be reversed or shortened before the selected period is complete — this is a deliberate safeguard.
1xbat
Warning Signs

Signs That Gambling May Be Becoming a Problem

These are some of the common patterns associated with problematic gambling. If several of these apply to you, it's worth taking action — using the tools above as a first step and seeking support if needed.

Chasing Losses

Continuing to bet in an attempt to recover money that was lost in previous sessions.

Losing Track of Time

Regularly spending longer gaming than you intended to, without noticing how much time has passed.

Borrowing Money to Bet

Taking loans, borrowing from family or dipping into savings intended for other purposes in order to fund betting.

Hiding Your Gambling

Feeling the need to conceal the amount of time or money spent gambling from family members or close friends.

Gambling to Escape

Using gambling as a way to relieve stress, depression, anxiety or personal problems rather than as entertainment.

Neglecting Responsibilities

Missing work, family obligations or neglecting financial responsibilities because of time or money spent gambling.

Self Assessment

Quick Self-Check Questions

Go through these questions honestly. If you answer "yes" to three or more, we'd encourage you to use the responsible gaming tools on your 1xbat account and consider speaking with someone.

1
Have you ever bet more money than you planned to before a session started?
2
Have you placed bets with money that was meant for rent, bills, groceries or other essential expenses?
3
After losing, have you returned on another day to try and win back what you lost?
4
Has someone close to you — a spouse, parent, or friend — expressed concern about how much you gamble?
5
Have you ever felt irritable, anxious or restless when you weren't able to gamble?
6
Have you ever lied to family members about how much time or money you've spent gambling?
7
Have you continued gambling even after telling yourself you would stop?
If you answered yes to 3 or more: Please use the deposit limits or self-exclusion tools on your 1xbat account, and consider reaching out for support. Our live chat team can help you apply restrictions immediately.
1xbat
Protecting Young Players

Keeping Minors Away from 1xbat

The 1xbat platform is strictly for players aged 18 and above. This is a firm requirement, not a guideline. Age is verified during account registration and again when withdrawal requests are processed. Any account found to be operated by a person under 18 is closed immediately, deposits returned and the incident logged.

If you share a device at home with family members who are under 18, we strongly recommend the following precautions:

  • Never save your 1xbat login credentials in the browser on a shared device.
  • Always log out of your 1xbat account when you finish a session on a shared device.
  • Use parental control software on shared devices to restrict access to online gambling websites.
  • Keep your mobile number and any associated OTP messages private.

If you suspect that someone under 18 has accessed a gambling platform, contact 1xbat support immediately so we can investigate and take appropriate action.

Protecting Excluded Players

When a player requests self-exclusion on 1xbat, that exclusion is maintained for the full duration selected. Marketing communications are stopped. Any attempt to register a new account during a self-exclusion period will be detected and the new account closed. We take these protections seriously — an exclusion request is a commitment we honour fully.

Gambling is Not a Way to Make Money

We'll say this plainly: gambling on 1xbat is not a reliable income source. All casino games have a built-in house edge. Sports betting odds include a margin. Over a large number of bets, these edges mean that the platform earns money and most players, on balance, lose it. Individual sessions can produce wins, and some players have good runs that last a while — but no strategy, system or lucky streak reliably overcomes the long-term mathematics.

If you're approaching gambling on 1xbat as a source of income, or as a way to solve a financial problem, please reconsider. The responsible thing to do in that situation is not to bet more — it's to use the tools on this page and step back from the platform until your financial situation is stable.

The 1xbat Responsible Gaming Pledge
We will not market to self-excluded players. If you've excluded yourself from 1xbat, you will not receive any promotional emails, SMS or in-app messages from us during that period.
We will not delay self-exclusion requests. When you request a self-exclusion — by any channel — it is applied within minutes, not after review or a waiting period.
We will apply your limits immediately. Any reduction in deposit limits, loss limits or session times takes effect the moment you save it — no waiting period for restrictions.
We will train our support team to help. Support agents are trained to recognise signs of problem gambling and to assist players in accessing responsible gaming tools without judgement.
We will not pressure excluded players to return. When a self-exclusion period ends, we will not send re-engagement campaigns designed to pull players back before they're ready.
Responsible Gaming in Numbers
Players using deposit limitsActive
Players using session remindersActive
Support satisfaction for RG queriesActive

Tools are available to all registered players. These metrics reflect engagement with responsible gaming features across the 1xbat platform.

Common Questions

Responsible Gaming FAQ

No. Self-exclusion on 1xbat cannot be reversed before the selected exclusion period ends. This is a deliberate safeguard — the whole point of self-exclusion is to provide a firm barrier that can't be undone in a moment of impulse. If you chose a 30-day exclusion, that exclusion lasts 30 days. If you chose permanent exclusion, that is final. The only exception is for the administrative process of withdrawing any remaining balance, which can be requested after the exclusion period concludes.

Reducing a deposit limit takes effect immediately — the moment you save the lower limit, it applies to your account. Increasing a limit requires a cooling-off period, which means there's a mandatory waiting time before a higher limit becomes active. This asymmetry is intentional: restrictions are instant, relaxations are not. It's designed to protect you from making impulsive decisions to increase limits in the heat of a session.

No. From the moment a self-exclusion is applied, your account is removed from all marketing lists. You will not receive promotional emails, SMS messages, bonus offers or any other communications designed to encourage you to return to the platform during your exclusion period. The only communications you may receive are administrative in nature — for example, if there is a security issue with your account that requires your attention.

Your PKR balance is preserved throughout your self-exclusion period — it is not forfeited or affected in any way. After your exclusion period ends, you can log in and request a withdrawal of your balance to your nominated payment method (Easypaisa, JazzCash, bank transfer, etc.). If you chose permanent self-exclusion, contact the 1xbat support team to arrange return of any balance.

Responsible gaming tools require an active account to apply — they're account-level controls. However, we encourage new players to set their deposit limits immediately after registering, before making their first deposit. This way, the limit is already in place before any real money enters the account. If you register and want to set limits straight away, go to Account Settings, find the Responsible Gaming section, and configure your limits before proceeding to the deposit screen.

1xbat monitors account behaviour for patterns associated with problem gambling — such as very rapid loss accumulation, escalating deposits, or unusual session lengths. Where significant concerns are identified, our support team may proactively reach out to a player to check in and inform them of the tools available. We do not report individual player gambling behaviour to third-party organisations without consent, except in cases where there are legal reporting obligations (such as anti-money laundering requirements).
Play Safely with 1xbat

Ready to Join? Your Controls Come With You from Day One

Register your 1xbat account and set your deposit limits before your first bet. Play cricket betting, slots, Aviator and more — in PKR, with full responsible gaming controls active the moment you sign up.

Set deposit limits immediately
18+ only, strictly enforced
PKR deposits from Rs 200
24/7 support
Register Free